Finding free and low-cost help in your community.
Many organizations exist mainly to give advice: public libraries, small business centers, legal aid groups, community colleges and local nonprofits. Few people use them. Here is where to look, and how to get the most from a visit.
Places to look first
Services vary by area, so check what is near you.
| Where | Often offers |
|---|---|
| Public library | Research help, workshops, free databases, computer classes. |
| Small business development center | Free one-on-one business counseling and low-cost workshops. |
| Community college | Career counseling and continuing education. |
| Legal aid organization | Free legal help for people who qualify. |
| Local nonprofits | Help with housing, tenants' questions, seniors' services. |
Before you go
A little preparation makes a short visit much more useful.
Write one sentence
State your question in a single sentence.
Gather documents
Bring the papers that relate to it.
List what you tried
So you do not repeat steps.
Ask about the next step
Before you leave, ask what you should do next and by when.
Make the most of it
Free help is still limited help. Use it well.
- Arrive on time, or call ahead if you cannot
- Take notes, including the name of the person who helped
- Ask for written materials you can take home
- Ask who else could help if this office cannot
Volunteer
If you have a skill, the same organizations often need volunteers to share it, from tutoring to helping people fill in forms. Volunteering is also one of the best ways to learn what help exists in your area.
Kinds of help to ask about
Many local places offer more than people expect.
Paperwork
Help reading letters, filling in forms and keeping copies.
Digital skills
Using email, setting up accounts and staying safe online.
Small business
Business plan reviews and basic bookkeeping workshops.
Everyday legal questions
Information sessions on housing, benefits and consumer rights.
Questions people ask
Before the first visit.
Is free help lower quality?
Not necessarily. Many free services are run by trained staff or volunteers with real experience. Ask what their background is.
Do I need an appointment?
Often yes. Call or check the website first, and ask what documents to bring.
What if they cannot help me?
Ask who can. Local services usually know each other and can point you to the right place.
How do I spot a fake 'free help' offer?
Be careful with anyone who asks for payment up front, pushes you to decide quickly, or asks for passwords or account numbers.